Başkent® Our Quality Policy

Our Quality Policy

At Başkent Hearing, we embrace quality in hearing healthcare services not as a standard, but as a way of life.
Our goal is to provide the highest quality of service, maximize customer satisfaction, and be a pioneer in the industry with a continuous improvement approach.

Our quality policy includes both closely following technological developments and continuously improving the knowledge and skills of our employees.
In this context, we operate with the principles of transparency, reliability, and adherence to ethical values in all our processes.

Our Quality Commitments

• ✔️ Providing services that exceed customer expectations
• ✔️ Product and process management in accordance with international quality standards
• ✔️ A continuous training and development approach
• ✔️ Providing improvement by evaluating feedback
• ✔️ Respecting ethical values and patient rights
• ✔️ Providing a safe, hygienic, and professional service environment

Our quality policy forms the basis of Başkent Hearing's sustainable success goal.
The hearing health of every individual is valuable to us.